Quality Integrity Report

I. Preface
(I) Preparation Notes
This report is the first publicly released "Enterprise Quality Integrity Report" by Zhejiang Pujiang Wushi Lock Industry Co., Ltd. (hereinafter referred to as the "Company" or "the Company"). It is compiled in accordance with the provisions of the National Standards of the People's Republic of China (GB/T29467-2012, "Enterprise Quality Integrity Management Implementation Specifications") and GB/T 31870-2015, "Guidelines for the Preparation of Enterprise Quality Credit Reports," and is based on the Company's progress in developing its quality integrity system over the past year.
The Company guarantees that the information contained in this report does not contain any false or misleading statements and assumes responsibility for the authenticity and accuracy of its contents.
Report Scope: The organizational scope of this report is Zhejiang Pujiang Wushi Lock Industry Co., Ltd. This report describes the Company's philosophy, systems, measures implemented, and performance achieved in quality management, product quality responsibility, and quality integrity management from September 2023 to August 2024.

Report Release Format: Our company publishes a quality credit report annually. This report is available as a PDF electronic document on the Wu website. We welcome your download, review, and feedback.

(II) General Manager's Message
Dear friends and colleagues:
Zhejiang Pujiang Wushi Lock Industry Co., Ltd. sincerely thanks our customers for their love, support, and cooperation!
Our company boasts advanced production technology and equipment, and has established a strict quality control system. We are committed to building the Wushi brand and becoming a leading enterprise in the national metal padlock industry.
We uphold the corporate spirit of "harmony, dedication, innovation, and excellence," adhere to the quality and integrity policy of "integrity first," and focus on building our brand and reputation. We produce high-quality products with high-tech content and independent intellectual property rights, and we enjoy high recognition within the industry and among our customers, as well as a good reputation in society.
Since its founding, our company has received the care and assistance of leaders at all levels and friends from all walks of life, as well as the invaluable support of our customers and suppliers. On behalf of all our employees, I would like to express my sincerest gratitude to all leaders, friends from all walks of life, and all new and existing customers who have shown concern and support for our company's development!
The company's product quality and service commitments are as follows:
The warranty period is three years from the date of purchase, provided the lock is used in accordance with proper conditions. During the warranty period, the company will provide free repair or replacement service for any defects caused by the lock's inherent quality.

(III) Company Profile
Zhejiang Pujiang Wushi Lock Industry Co., Ltd. was founded in 1992 and established in 1999 with registered capital of RMB 30.08 million. It is a leading padlock manufacturer in China, offering a comprehensive range of products and specifications. The company primarily produces over 300 types of padlocks, which are exported to China, Russia, Europe, South America, Southeast Asia, and other countries and regions. The company currently has over 200 employees, including 35 management and technical personnel. The factory occupies a land area of ​​34,978.37 square meters and a building area of ​​34,480.47 square meters. The company has an annual production capacity of 20 million locks and aims to achieve sales revenue of RMB 69.06 million, tax payments of RMB 4 million, and export earnings of US$6.92 million in 2024. It has successively won the titles of "Zhejiang Famous Brand Product", "Zhejiang Famous Trademark", "Zhejiang Well-known Trademark", "Zhejiang AAA Credit Unit" of Zhejiang Industrial and Commercial Service Enterprise for Honoring Credit and Abiding by Contract, China's Outstanding Lock Manufacturing Enterprise, Zhejiang High-tech Enterprise, Zhejiang Science and Technology-based Small and Medium-sized Enterprise, Zhejiang Manufacturing Certification, and National Enterprise Standard Leader.

II. Enterprise Quality Management
(I) Enterprise Quality Philosophy
Since its inception, the company has been committed to producing high-quality products, considering product quality the cornerstone of its survival and development.
Product quality control is strictly implemented in accordance with this international quality management system, effectively guaranteeing the quality of the company's products and ensuring the smooth implementation of the company's quality policy. To fundamentally strengthen quality management and improve the company's operational quality, the company has taken the introduction of the Performance Excellence model as an opportunity to implement Total Quality Management, utilizing various quality management tools and conducting quality improvement activities. Through internal audits, management reviews, self-evaluations, third-party audits, and continuous search for improvement opportunities, the company strives for superior performance. Since its establishment, the company has not received any major quality complaints.
The company's corporate culture is as follows:
Vision: To build a healthy, motivated, high-performing team and become a sustainable enterprise. Core Values: Integrity, Commitment, Practicality, Innovation, Scientific Management, and Striving for Perfection
Mission: Create a Century-Old Brand, Establish a Century-Old Wu Family
Corporate Spirit: Harmony, Dedication, Innovation, and Transcendence
Quality and Integrity Policy: Integrity First
Quality Policy: Technology First, Quality Assurance, Scientific Management, and Customer First
(II) Quality Management Organization
Based on our high regard for product quality, the company has established a quality manager system and established inspection standards for raw materials, process steps, and finished products. Each department fulfills its responsibilities and communicates and cooperates with each other to strengthen product quality control throughout the R&D, procurement, and production processes. Management Team - Responsible for allocating resources for comprehensive quality management, raising employee awareness, and promoting the quality philosophy to all employees.

Quality Integrity Officer - A representative of the company's management team is appointed as the Quality Integrity Officer to ensure quality integrity management and fulfill quality commitments.

Strategy Committee - Responsible for the company's business strategy planning and overall operational management, as well as external administrative affairs.

Office - Responsible for formulating and implementing the company's human resources strategy, personnel management, internal administration, environmental protection and safety management, and external liaison and publicity.

Finance Department - Responsible for the company's financial management and participating in strategic planning, risk analysis, and internal control system development.

Production Department - Responsible for formulating and supervising production plans, managing the overall operational management of production, and comprehensively controlling production delivery, costs, quality, technology, and equipment.

Purchasing Department - Responsible for the procurement and management of materials and equipment required by the company, as well as the operational management of material receipt, delivery, and storage, ensuring product quality at the source, and responsible for approving and pricing material purchases.

The Quality Inspection Department is responsible for promoting and implementing the company's quality strategy, developing quality plans, operating the management system, product inspection and testing, improving product and process quality indicators, and implementing quality improvement efforts. It also involves supplier development, assessment, and management.
The Technology Department is responsible for planning the product realization process, coordinating new product development, and managing the R&D team and projects on a daily basis. It is responsible for process control of all production steps, ensuring that each step strictly complies with international, national, industry, and group standards.
The Business Department is responsible for developing sales plans and strategies, tracking and improving sales targets, managing the sales team, collecting market information, and communicating and coordinating between customers and the factory. It is also responsible for developing brand planning and strategies, tracking and improving product market expansion, and promoting advertising.
The responsibilities and authority of the company's quality manager are defined, and a single-vote system for quality control is implemented to fully establish a company-wide quality culture. The company's general manager performed the following duties:
1) Organized the formulation, review, and finalization of the quality strategy;
2) Supervised and inspected the convening of regular quality meetings;
3) Led major product quality reviews and quality improvement activities;
4) Organized technical innovation and quality recognition events and awarded technical innovation and quality awards;
5) Organized Quality Month activities and promoted quality and safety education;
6) Established a quality manager system and clarified their responsibilities;
7) Established a clear accountability system for quality incidents and a quality and safety traceability system.
(III) Quality Management System
Since introducing the ISO9001 quality management system, the company has established a quality management system covering product design, development, production, and sales. This system includes a quality manual, procedure documents, and other quality documents, which are implemented and maintained, with continuous improvement efforts to ensure their effectiveness. 1. Quality Management System Policy and Objectives
Since implementing the ISO9001 quality management system, the company has adhered to the quality policy of "technology first, quality-oriented, scientific management, and customer-centricity." It has introduced a performance excellence management model and implemented total quality management. The company has established an integrated total quality management system centered on strategy and based on the GB/T19580 performance excellence model. This system meets the requirements of six key stakeholders: customers, shareholders, employees, suppliers, society, and partners. Strategic planning and quality objectives have been established at all levels of the company. A quality assessment and accountability system has been established, based on the company's performance appraisal system.
The company's quality objectives are:
a. Finished product first-time acceptance rate ≥ 95%, with annual improvement, reaching 98% within three years;
b. Customer satisfaction ≥ 85 points, reaching ≥ 90 points within three years.
Over the years, statistics show that the company has achieved these quality objectives.

2. Quality Education
During the operation of the system, the company utilizes various scientific and effective methods for measurement, analysis, and improvement, using the PDCA (Predictive Action for Chain Recognition) approach for continuous improvement. The company utilizes a variety of tools to improve performance across all departments and levels. It also employs benchmarking and learning methods to continuously refine individual work approaches and methods to ensure the achievement of both individual and company goals. The company actively engages with external stakeholders and invites experts to provide specialized training for employees as appropriate. The company regularly conducts quality education for all levels of employees and implements specialized management of quality control points to ensure consistent product quality throughout the manufacturing process.
To firmly establish a sense of integrity among all employees, the company formulates an annual training plan at the beginning of each year. Department heads develop training plans and content based on company requirements and diligently organize training for their subordinates. Workshop directors are responsible for promoting integrity awareness among team leaders and employees. The company implements quality integrity education for employees through various methods, including specialized training sessions, written notices and dissemination, sharing experiences with leading quality integrity employees, and photo presentations. The company strengthens employee training, informing employees of product quality requirements during daily morning meetings. We prioritize first-piece production and ensure standardized work practices. During actual production, we strengthen on-site management and control, conduct inspections, and provide post-shift summaries. The key to ensuring quality and brand success lies in our employees. We will further enhance the quality awareness and skills of all employees, striving to produce first-class factory-quality products and build an industry-leading brand.

3. Quality regulations and responsibility system

The company collects legal and regulatory information, as well as other standards and requirements, and formulates internal standards to ensure its products meet national laws and regulations, national and industry standards, and Zhejiang manufacturing standards. This ensures that the company fulfills its social responsibility through product technology. Furthermore, the company clearly defines its responsibilities for product quality control and adheres to the "Four No-Tolerance" principle for quality incidents.

Quality standards and other relevant laws that the company complies with:

The company has established an "Internal Audit Control Procedure" and trained a team of internal auditors. To ensure the effectiveness of the system and continuous improvement, it arranges internal audits for quality, environment, occupational health and safety, and Zhejiang manufacturing. For nonconformities discovered during audits, the responsible department analyzes the causes, develops corrective or corrective measures, implements the rectification, and verifies the effectiveness of the rectification. This ultimately results in an internal audit report, which provides recommendations for system rectification and nonconformity prevention. This report serves as a key input to the management review and is reported to top management. The company has established a "Nonconformity Control Procedure" to strictly control nonconforming products. All products undergo operator self-inspection and specialized inspections, and only those that pass the inspection are allowed to enter the next process or ship out of the factory. All nonconforming products are clearly identified, recorded, isolated, and handled. After rework, all nonconforming products must undergo re-inspection and pass the inspection before entering the next process. Detailed records are kept for all nonconformities, and statistical analysis is performed by dedicated personnel. The responsible unit then formulates and implements corrective measures in accordance with the "Incident, Nonconformity, and Corrective Action Control Procedure." Issues are closed only after the corrective measures are evaluated as effective. The company has also developed documents such as the "Human Resources Control Procedure" to ensure accountability and provide education for any quality issues. In daily R&D and production operations, the company emphasizes systematization, implementing continuous quality improvement activities and quality tools, and fully utilizing the PDCA cycle to achieve continuous improvement and the pursuit of excellence.

(IV) Quality and Integrity Management
1. Quality Commitment
a) Integrity and Law-Abidingness
Senior leadership adheres to the principle of "integrity first" and strictly abides by the Company Law of the People's Republic of China, the Economic Law of the People's Republic of China, the Contract Law of the People's Republic of China, the Product Quality Law of the People's Republic of China, the Work Safety Law of the People's Republic of China, the Environmental Protection Law of the People's Republic of China, the Labor Law of the People's Republic of China, and relevant laws and regulations of the metal padlock industry. We strengthen employee legal knowledge training and cooperate with government departments in legal education activities to ensure that integrity and law-abidingness are deeply ingrained in the minds and behavior of all employees. The company has a zero active contract default rate, never defaults on bank loans, and has reduced overdue accounts receivable to a reasonable level. Senior and mid-level leadership have no record of violations of laws and discipline, and employees have committed zero violations. The company has established a strong reputation for credit and morality among customers, users, the public, and society.
For its outstanding performance in integrity and law-abidingness, the company was awarded the AAA-level "Contract-Abiding and Credit-Honoring" Enterprise (renewed) by the Zhejiang Provincial Market Supervision Administration in July 2023.

b) Meeting Customer Needs
The company attaches great importance to technological research and development and has increased its R&D investment. Focused on customer needs, it has established "Customer-Related Process Control Procedures" and "Customer Satisfaction Measurement Control Procedures." We actively listen to customer feedback and suggestions regarding functionality, quality, and service, and carry out product improvement and innovation activities to meet customer needs for products and delivery schedules. Regarding product quality, the company strictly adheres to domestic and international manufacturing standards, as well as Zhejiang manufacturing standards. Through technical research and quality improvement activities, we ensure that product quality meets customer requirements and expectations.
2. Operational Management
a) Product Design Integrity Management
The company's product design and R&D strictly adhere to the "Design and Development Control Procedures" throughout the entire R&D process, from R&D project initiation, process recordkeeping, R&D process summaries, and management evaluation and control.
b) Raw Material or Component Procurement Integrity Management
The company categorizes materials based on their risk to product quality. For suppliers of important materials, including those supplying important materials for the first time, in addition to providing sufficient written documentation, they must undergo a small-batch trial and pass testing before supplying. Performance evaluations are also conducted regularly. For material suppliers, the company first conducts a risk analysis of the materials and, based on the quality of the materials provided, determines whether an on-site audit is necessary. After conducting a qualification and on-site audit of the material supplier, the company approves the purchase of qualified suppliers, establishes a qualified supplier list, and conducts subsequent management. Each batch of purchased raw materials is inspected, and any materials that do not meet the specified standards are not permitted to be stored or used.

When procuring equipment and its components, the company rigorously examines the relevant qualifications of suppliers. When purchasing equipment and its components, standard parts are purchased and used where applicable. For those requiring special processing, the results must be fully verified to ensure they meet our company's requirements. All equipment must undergo equipment verification before use to ensure compliance with product process requirements.

c) Production Process Integrity Management

The Production Department is responsible for production management. Various production management systems are formulated and gradually improved. Production employees undergo training and assessment before taking up their posts, and must hold certifications. Training records are established for all employees. Training is provided through various methods, including centralized training, pre-shift meetings, "teaching, helping, and guiding" activities, and visual training, to strengthen their work skills and quality awareness. During the production process, management personnel at all levels strictly fulfill their management responsibilities, conduct timely inspections, and rectify errors to ensure stable production order. The department is responsible for the development of equipment operating procedures, and key equipment must have safety operating procedures.
The Technical Department is responsible for new product design and distributes design outputs to the appropriate positions. The Quality Inspection Department conducts pre-use reviews of raw materials, auxiliary materials, and outsourced parts required for production, ensuring the quality of both in-process and finished products. The "Three Nos" principle of "no production, no acceptance, no circulation" is strictly enforced for non-conforming products. Quality control points are set up in key processes, and employees are urged to conduct self-inspections, mutual inspections, and specialized inspections. A strict quota system for material requisition is implemented to ensure that material inputs and product output quantities are consistent with process requirements and to confirm the absence of potential quality risks.

Based on industry characteristics and actual conditions, the company has strengthened the informatization of its production processes. A production management module has been incorporated into the software system to collect and monitor data throughout the entire process. Production records for each process are maintained by the production workshop. The company implements systematic management of its entire production process, tapping into internal potential and leveraging the strengths of key technical personnel to continuously improve existing processes or conduct technological innovations, addressing weak links. The company implements a refined production organization model to shorten production and delivery cycles, quickly adapt to fluctuations in market order variety and quantity, and meet customer needs while reducing material inventory. 3. Marketing Management
Based on strategic requirements, the company segments the market to improve the effectiveness and targeting of resources and operations. The company categorizes customers using various methods. The company identifies the needs and expectations of each customer type, develops appropriate approaches based on these needs and expectations, establishes corresponding systems and teams, and establishes various channels and methods to gain a targeted understanding of customer needs and expectations.
The company uses channels such as exhibitions, industry conferences, public media, the internet, and external organizations to understand customer needs and expectations through questionnaires, face-to-face or telephone interviews, and observational inquiries.
The company explores the needs and expectations of potential customers through various channels, such as customer communication, information collection, market penetration, competitive advantage strategies, industry exhibitions, and visitor invitations. This allows competitors and potential customers to gain exposure to and understand the company's products and services, ultimately leading to a change or confirmation in their purchasing decisions. Using Different Methods to Targetedly Understand Customer Needs and Expectations
1. Establish a Multi-Level Information Network to Understand Customer Requirements and Expectations
Only by accurately and promptly understanding customer needs and expectations can we provide products that meet them, adjust marketing strategies promptly, and improve internal management. The company uses different methods to understand customer needs and expectations, focusing on specific channels and methods for collecting target customer information. These methods complement and build upon each other, achieving a more comprehensive and in-depth understanding of customer needs and expectations.

2. Utilizing Customer Information and Feedback
Customer feedback encompasses multiple levels of content, including requests for quality improvement, valuable feedback on service, and valuable suggestions for product design and cultural inclusion. It is a crucial source of information for the company's marketing strategy and construction decisions.

The company has established customer profiles to record customer feedback on product and service quality, improvements, and innovations. The company regularly holds high-level meetings to analyze customer feedback. In light of the company's development progress, the company comprehensively considers the information's scientific validity, usability, and reference value, as well as its daily management and technical status, to identify areas for improvement. Furthermore, in response to daily customer feedback, the company has established a dedicated department to promptly track customer feedback and provide timely feedback on the final implementation status. The company considers the entire process from developing target customers to serving them as a holistic whole, with no single link missing. Failure in any one link will lead to a decrease in customer satisfaction and loyalty. Marketing, sales, and service are a continuous cycle. Effective implementation of all these links will significantly enhance customer satisfaction and loyalty, build a positive market reputation and credibility for the company, and lay a solid foundation for market expansion. The company also implements tailored marketing strategies based on diverse customer needs.

The company has established a rapid response mechanism and procedures for timely feedback and handling of user complaints. Furthermore, the company has established a customer service hotline to monitor product quality from the customer's perspective. This hotline receives user inquiries and complaints 24 hours a day, enabling the company to respond promptly and implement appropriate measures, ensuring user confidence in its products. (V) Corporate Culture Construction
1. Quality Situation
--Management System
Implement ISO9001 quality management system and obtain certification.
--Product Testing
(1) Tracking of Product Quality
① Conduct assessments during design and production to improve existing risks and defects;
② Conduct inspections before delivery and record inspection results;
③ Track customer feedback on product quality after delivery;
④ Conduct full-item inspections on products regularly;
⑤ Conduct product quality surveys in customer satisfaction questionnaires.
(2) Tracking of Service Quality
① Register customer demand information, conduct return visits after service, and track service effectiveness;
② Collect and analyze service quality information and improve service quality;
③ Conduct service quality surveys in customer satisfaction questionnaires.
--Quality Traceability
The company has a complete quality traceability system to achieve product traceability and can trace the root causes of products with quality problems, thereby finding the root causes and making corrections and prevention measures. Annual management review meetings are held to assess the suitability, adequacy, and effectiveness of the quality management system, ensuring continuous improvement of the management system, achieving the company's system policies and objectives, and meeting the requirements of relevant stakeholders.
--Quality Analysis
The company comprehensively collects, organizes, and measures product quality data and information through various channels, including statistical calibers, financial statements, and special meetings. This data and information is analyzed and appropriate improvement measures are formulated.
2. Brand Status
The company's products have an excellent brand image in the industry, and its products and services are well-recognized by users. In recent years, customer satisfaction has remained very high, with very few customer complaints. The company's customer and market performance results, including customer satisfaction and loyalty, demonstrate that the Wu brand's status is steadily rising.
The company continues to strengthen its "precision, specialization, and innovation" R&D team, continuously improving product technology and quality performance. In recent years, its products have been repeatedly recognized by customers and peers. (VI) Product Standards
The company incorporates domestic and international standards, as well as Zhejiang manufacturing group standards, throughout the entire production process. Relevant procedures or specifications have been established for each link, from the procurement of raw and auxiliary materials and packaging materials to the inspection of semi-finished and finished products. This ensures standardized management of the entire production process, from the entry of raw and auxiliary materials into the factory to the delivery of finished products. This lays a solid foundation for stabilizing product quality and improving corporate management.
(VII) Corporate Metrology
The company strictly implements the "Metrology Law of the People's Republic of China" and other regulations, establishing a comprehensive set of management documents and control methods covering raw material procurement, process management, production equipment, inspection equipment, process inspection, and finished product inspection. Dedicated metrology personnel are responsible for the management, deployment, and regular calibration of the company's in-use metrology equipment. Professional training is emphasized for testing equipment personnel, providing strong support for the standardization of the company's testing equipment.
To ensure product quality, strict process control is implemented throughout the production process, and testing equipment for raw and auxiliary materials in the production process is strengthened to ensure the normal operation of metrology equipment and the accuracy of measurement. The procurement, storage, and delivery of testing equipment are strictly subject to approval. Dedicated personnel are assigned to maintain the equipment, and records and registration procedures are established. Measuring instruments must present a verification or calibration certificate before they can be released for use. Measuring instruments in use are rigorously calibrated periodically, with enhanced on-site inspections and oversight to monitor their usage and promptly address any issues. Corrective action suggestions are issued to departments with issues, and proactive and effective measures are implemented to address them, laying a solid metrological foundation for producing high-quality products.

Incoming materials must undergo inspection before being accepted into the warehouse to ensure that the materials provided by suppliers meet specified requirements. The Quality Inspection Department is responsible for developing incoming inspection and testing procedures and for inspecting purchased and outsourced parts. The warehouse is responsible for checking the quantity, name, and weight of incoming materials, while the Purchasing Department is responsible for returning unqualified materials.

To ensure that all products pass required inspections before entering the next process, the company establishes strict in-process inspection and testing requirements for raw materials, in-process inspections, and finished products. The Quality Inspection Department is responsible for developing process and final inspection and testing procedures, and organizing quality inspectors to inspect in-process and finished products. Operators in each production workshop are responsible for self-inspection. Some laboratory operating procedures. (VIII) Certification and Accreditation Status. The company has implemented the ISO9001 quality management system and is actively pursuing "Made in Zhejiang" brand certification. The company will strictly adhere to this international quality management system to ensure the quality of its products and thus smoothly implement its quality policy. (IX) Product Quality Commitment. In recent years, the company has not had any major quality complaints, and all product quality inspections have been qualified. (X) Quality Complaint Handling. The company has established and implemented documents such as the "Non-Conformity Control Procedure" and the "Customer Satisfaction Measurement and Control Procedure" to ensure timely and effective handling of customer complaints. Customer complaints are handled by dedicated personnel. Based on the type and severity of the complaint, they are customer-centric, focusing on collecting and resolving customer feedback and taking necessary corrective measures to prevent similar issues from recurring. Follow-up telephone calls are used to track the complaint handling process and understand customer satisfaction. The Quality Inspection Department regularly organizes product quality meetings across departments. When necessary, a cross-departmental product quality improvement team is formed, collaborating with upstream suppliers and relevant partners to address and improve major product quality issues, eliminate quality risks, and enhance product quality satisfaction.
(11) Quality Risk Monitoring
The company has established a routine product production and operation control process, strictly controlling and scrutinizing every link to ensure that each production process meets relevant requirements and that the final product quality meets standards. The company also utilizes a three-inspection system: self-inspection, mutual inspection, and specialized inspection, to strictly control product quality. Self-inspection encompasses the entire production process, with employees conducting a thorough review of their own products.

(8) Certification and accreditation status

The company has implemented the ISO9001 quality management system and is actively pursuing "Made in Zhejiang" brand certification. The company will strictly adhere to this international quality management system to ensure the quality of its products and the smooth implementation of its quality policy.
(IX) Product Quality Commitment
In recent years, the company has not had any major quality complaints, and all product quality inspections have been qualified.
(X) Quality Complaint Handling
The company has established and implemented documents such as the "Non-Conformity Control Procedure" and the "Customer Satisfaction Measurement and Control Procedure" to ensure the timely and effective handling of customer complaints. Customer complaints are handled by dedicated personnel. Based on the type and severity of the complaint, they are customer-centric, focusing on collecting and resolving customer feedback and taking necessary corrective measures to prevent recurrence of similar issues. The complaint handling process is tracked through telephone follow-up visits to understand customer satisfaction.
The Quality Inspection Department regularly organizes product quality meetings across departments. When necessary, a cross-departmental product quality improvement team is formed, collaborating with upstream suppliers and relevant partners to address major product quality issues, eliminate quality risks, and enhance product quality satisfaction. (11) Quality Risk Monitoring
The company has established a routine product production and operation control process, ensuring strict control and scrutiny at every stage to ensure that each production process meets relevant requirements and that the final product quality meets acceptable standards. The company also utilizes a three-inspection system: self-inspection, mutual inspection, and specialized inspection, to rigorously control product quality. Self-inspection encompasses the entire production process. Employees independently inspect their own products according to samples or process requirements, making a determination of compliance and maintaining relevant records.
The company has established quality management system management documents, establishing a quality control system structure with the General Manager as the top leader and the owners of the design control process, operation (process) control process, raw material control process, inspection and testing control process, production equipment control process, and service control process as members. This system clearly defines the quality control system structure and the responsibilities of each relevant department. Appropriate error prevention measures are implemented for identified risks.

III. Outlook
Wu's has never been an "absentee" or "latecomer" on the road to progress, but has instead adapted to the trends of the times and continuously innovated. The company will continue to promote and implement quality integrity. Adhering to a pragmatic and truthful business philosophy, the company strives to contribute to society through quality improvement with high-quality products and first-class services. While promoting its own development, the company will actively shoulder its social responsibilities for quality integrity, pay attention to the environment, and strive to promote local economic development.

Wu Shi will brave the storm and forge ahead with ever greater courage on the path of high-quality development. At the same time, Wu Shi will continue to shoulder its corresponding social responsibilities, progressing and developing alongside society. With profound thinking, decisive action, and a strong sense of responsibility, the company will actively integrate into the tide of the times and strive to create a bright future.

Reader Feedback Dear Reader:
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Written letter: No. 35, Xinggong Road, Huangzhai Town, Pujiang County, Zhejiang Province

Contact: Zheng Qingchuan

Tel: 13868911441